1. Responsible entity and scope
合肥京灵智康科技有限责任公司 ("we") is responsible for the personal-information processing described in this policy. This policy covers the Jingling Health public website, administration console and directly related forms. Product apps, devices or services may have additional policies.
2. How information is collected
We may collect information that you submit for inquiries, cooperation, careers or privacy-rights requests, and necessary access logs used to protect the website.
3. Information and purposes
Contact details, organisation and request content may be used to respond, provide support and keep a processing record. IP address, time and request identifiers may be used for security and troubleshooting.
| Scenario | Information | Purpose |
|---|---|---|
| Inquiry | Contact details and request | Respond and communicate |
| Support | Product identifier and issue | Diagnose and track |
| Rights request | Contact and request type | Verify and fulfil |
| Security | IP, time and request ID | Protect and audit |
4. Legal bases
Processing relies on consent, contractual necessity, legal obligations, emergency protection or other bases permitted by applicable law.
6. Third-party tools
Production third-party services, purposes and data types will be disclosed after the final deployment inventory is approved.
7. Security and retention
We use access controls, encryption, audit logs, backup, least privilege and secure development. Information is retained only as long as necessary or legally required.
8. Your rights
Subject to applicable law, you may request access, copies, correction, deletion, consent withdrawal, account closure or an explanation of processing.
- Use the rights-request form below.
- We verify identity using the minimum information necessary.
- Complex requests may require additional time with notice.
9. Children
The public website is not directed to children under fourteen. Guardian consent and enhanced safeguards apply where children’s information is involved.
10. Third-party services
Independent third-party privacy terms apply when you follow an external link or use a third-party service.
11. Updates
We may update this policy for legal, technical or business changes and will provide prominent notice where required.
12. Contact
Use an official channel published on this website or the form below for a trackable privacy-rights request.